Fd77 Privacy Policy

Fd77 has always believed that your privacy is a fundamental right. The information we collect from you is used solely to provide you with a better experience and to keep the platform secure. fd77's privacy policy is built in accordance with international data protection standards.

This policy explains: what information fd77 collects, how it is stored, who it may be shared with, and what rights you have over your data.

2. What Information We Collect

Fd77 collects your information through various means. Each piece of data collected has a specific purpose — nothing is gathered unnecessarily.

Information You Provide Directly

• At registration: full name, date of birth, email, mobile number, and address.
• During KYC verification: a copy of your National ID number, passport, or driving licence.
• Payment details: mobile banking numbers (bKash, Nagad) and bank account information.
• Information and messages provided when contacting support.

Automatically Collected Information

• Device information: browser type, operating system, and device model.
• Network information: IP address, Internet Service Provider, and connection type.
• Usage data: pages visited and time spent, bets placed, and login/logout timestamps.
• Cookie & tracking data: session information, preference settings, and browsing behavior.

3. How Your Information Is Used

Fd77 uses collected data solely for specific, legitimate purposes. Using your information without your consent is strictly against fd77's policy.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To provide customer support and resolve complaints.
• To keep you informed about relevant promotions and offers (you may opt out at any time).
• To fulfil legal obligations to regulatory authorities.
• To improve platform performance and fix bugs.

4. Who We Share Your Information With

Fd77 shares your personal information with third parties only to a very limited extent and under strict contractual terms. The possible sharing scenarios are outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, and banking partners to complete deposits and withdrawals.
• KYC Service Provider: Identity document information is shared with designated service providers for identity verification purposes.
• Regulatory Authorities: Information may be disclosed when required by law or government directive.
• Technology Partner: Limited data is shared with technology partners for server hosting and security services.

5. Cookie Policy

Fd77 uses cookies and similar tracking technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: To maintain login sessions and verify security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: To analyze which pages are most used and where issues occur.
• Preference Cookies: To remember your language preference, theme choice, and other personal settings.
• Marketing Cookies: To show you relevant offers based on your interests (optional, can be turned off at any time).

You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain site features.

6. Data Security Measures

Fd77 follows the highest industry security standards to protect your data. Our security measures are multi-layered and continuously updated.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted using AES-256 encryption.
• Two-Factor Authentication (2FA) is available for your account.
• 24/7 monitoring to detect suspicious access to servers.
• Regular security audits and penetration testing.
• Data access is strictly controlled — only authorized personnel can view information on a need-to-know basis.

7. Data Retention Policy

Fd77 retains your data only for as long as necessary. Information that is no longer needed is deleted after a set period.

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: Up to 5 years, as required by law.
• Support Conversations: Up to 3 years after last contact.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last for a maximum of 1 year.

8. Your Rights

Fd77 is committed to giving you full control over your data. Your rights are detailed below.

• Right of Access: You can request to see what information fd77 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You can object to your information being used for specific purposes.
• Data Portability: You may request your data in a machine-readable format.
• Marketing Opt-Out: You can opt out of promotional emails or SMS messages at any time.

To exercise these rights support@fd77-baji.comto send us an email. fd77 will respond to your request within 30 business days.

9. Child Protection Policy

Fd77 is strictly for users aged 18 and above. fd77 does not knowingly collect information from minors.

• Age verification is required at registration.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.
• Parents who suspect their child may have an account can report it to support@fd77-baji.com.

10. Contact & Complaints

For any questions, complaints, or requests regarding the privacy policy, please contact fd77's Data Protection Team directly.

• Email: support@fd77-baji.com
• Response time: within 24–72 business hours
• Live Chat: Log in to the fd77 platform anytime